Victoria Helicopters, Inc. (“Victoria Helicopters,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.victoriahelicopters.com.
1. Information We Collect
We collect personal information that you voluntarily provide and information collected automatically through your use of our website.
Information You Provide
- Name
- Email address
- Phone number
- Company name
- Aircraft interests and preferences
- Documents (e.g., agreements, NDAs, transaction-related materials)
- Account login credentials
Information Collected Automatically
- IP address
- Browser type and device information
- Pages visited and time spent on site
- Cookies and tracking data
2. How We Use Your Information
We use your information to:
- Respond to inquiries and provide brokerage services
- Facilitate aircraft sales, sourcing, and leasing transactions
- Communicate with you about listings, opportunities, and updates
- Send marketing emails (you can opt out at any time)
- Improve website performance and user experience
- Analyze traffic and marketing effectiveness
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Understand how visitors use our website
- Improve functionality and performance
- Deliver relevant advertising
We use tools such as:
- Google Analytics
- Facebook Ads
- LinkedIn Ads
You can control or disable cookies through your browser settings.
4. How We Share Your Information
We do not sell your personal information.
We may share your information in the following situations:
Service Providers
We share data with trusted third-party platforms that support our operations, including:
- Salesforce (CRM)
- Constant Contact (email marketing)
- Advertising and analytics platforms
Transaction-Related Sharing
Your information may be shared with aircraft sellers only when a formal offer is made or when necessary to facilitate a transaction.
Legal Requirements
We may disclose information if required by law or to protect our legal rights.
5. Data Storage and Security
We take reasonable administrative, technical, and physical measures to protect your information.
However, no system is completely secure. By using our website, you acknowledge that data transmission over the internet carries inherent risks.
6. International Users
Victoria Helicopters serves clients globally. Your information may be transferred to and processed in Canada and other jurisdictions where our service providers operate.
By using our services, you consent to this transfer.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
To exercise these rights, contact us at:
[email protected]
8. Data Retention
We retain personal information only as long as necessary to:
- Provide our services
- Comply with legal and regulatory obligations
- Resolve disputes and enforce agreements
9. Account Security
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials.
Please notify us immediately of any unauthorized access.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
13. Contact Us
If you have questions about this Privacy Policy or your data, contact us at:
Victoria Helicopters, Inc.
2111 Ayum Rd
Sooke, BC, V9Z 0E7
Canada
Email: [email protected]